Our Agreement Policy

Homestay is a digital advertising company owned by zooFamily. We’re people who love technology but know hoteliers don’t always have the same passion. What overwhelms them is what drives us to make it that much simpler and more compelling to use. The team specializes in working with travel inventory and technology. Homestay assists homeowners in promoting their properties on global booking platforms, helping them conduct daily rentals. If you’re interested in renting out your home daily, Homestay is the perfect solution for you. Both parties enter the business through a signup agreement. All home issues are solved by the homeowner, and all advertising platform issues are solved by zooFamily. All prices are exclusive of VAT, tax, service charge, and the booking platform’s commission. This cost will be automatically included by the booking platform. This means the booking platform users will pay those amounts to Homeowners, and homeowners will pay that amount to booking platforms. Under the terms of this“Advertising Agreement,” the advertiser will promote Home on the Internet to allow Internet users to book home rooms or beds through booking platforms. If a host receives money without a booking platform, then zooFamily has the right to terminate the agreement. 

The personal information that we may collect about you broadly falls into the following categories:

      • your name, email address, phone number, job title, company name, and location.
      • information you include within any enquiry or request you make to us.
      • Information about home & pictures.

We use this information to respond to inquiries and requests as well as to send marketing communications and personalized content about products and services we think may be of interest to you.

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to serve interest-based advertising.

If you have any questions or concerns about our use of your personal information, please contact us using the following email: [email protected]